At Mow Direct, we are committed to providing a seamless shopping experience with free shipping on all orders. Below are the details of our shipping policy.

1. Shipping Coverage

We currently offer shipping across the United States. At this time, we do not ship internationally.

2. Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Time

• Standard transit time is 8 – 10 business days from the date of shipment.
• Delivery times may vary based on location, weather conditions, and carrier delays.

4. Tracking Information

• Once your order has shipped, you will receive a confirmation email with a tracking number.
• Please allow 24-48 hours for tracking updates to appear in the carrier’s system.

5. Shipping Carriers

We partner with reliable shipping carriers to ensure safe and timely delivery. Carriers may vary based on your location and product size.

6. Order Delays

While we strive to deliver all orders on time, delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or high demand. If your order is significantly delayed, please contact our support team for assistance.

7. Address Accuracy

To ensure a smooth delivery process, please provide accurate shipping details. We are not responsible for orders delayed or lost due to incorrect addresses provided at checkout.

8. Lost or Stolen Packages

If your package is marked as “delivered” but you have not received it, check with neighbors or your local carrier. If your package is lost or stolen, please contact us immediately so we can assist with a resolution.

🛡️ 1-Year Manufacturing Warranty

Mow Direct stands behind the quality of our products. That’s why we offer a 1-year manufacturing warranty on all eligible items.

What’s Covered:

• Defects in materials or workmanship under normal use during the warranty period.

What’s Not Covered:

• Damage due to misuse, accidents, unauthorized modifications, or improper installation.
• Normal wear and tear.

If you experience any issues with your product within 1 year of purchase, please contact us and we’ll assist with a replacement or repair as appropriate.

9. Contact Us

For any shipping-related inquiries, feel free to reach out:

• Email: contact@mowdirect.shop
• Phone: +1 407-710-0743
• Address: 326 Bradstrom Cir, Naples, FL 34113, United States

Thank you for shopping with Mow Direct. We appreciate your business!