Below you'll find answers to common questions about shopping with Mow Direct. If you can’t find the information you need, please contact us directly.

1. What products do you sell?

We specialize in high-performance outdoor equipment including mowers, compact tractors, Gator™ utility vehicles, construction equipment, and more. We proudly carry trusted brands like John Deere, Husqvarna, and others.

2. How can I pay for my order?

We accept payments through PayPal, where you can securely use your credit card, debit card, or bank account. Your payment details are protected and encrypted for your safety.

3. Do you offer free shipping?

Yes! We provide free shipping on all orders across the United States. Currently, we do not offer international shipping.

4. How long does shipping take?

Orders are processed within 1-3 business days, and standard shipping typically takes 8-10 business days from the date of shipment. You will receive a tracking number once your order has shipped.

5. Can I return my order?

We offer a 14-day return policy for unused items in their original packaging. For more details, please review our Return Policy.

6. What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or exchange at no additional cost to you.

7. Do your products come with a warranty?

Yes, we offer a 1-year manufacturing warranty on eligible products. This covers defects in materials or workmanship under normal use. For full warranty details, please visit our Shipping & Warranty Policy.

8. How can I contact customer support?

Our team is happy to assist you with any questions or concerns:

• Email: contact@mowdirect.shop
• Phone: +1 407-710-0743
• Address: 326 Bradstrom Cir, Naples, FL 34113, United States